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Capacity Building Toolkit
A Guide for Improving Nonprofit Organizational Capacity
This archival toolkit is a product of 100s of hours of conversations Mass Cultural Council staff had with nonprofit cultural leaders in the wake of the COVID-19 pandemic.
The Agency identified focus areas critical to planning a post-pandemic operating environment for cultural nonprofits and creative workers.
Based on these candid conversations, a nationwide RFP process was completed to provide the high-quality, critical intellectual capital necessary to inform the recovery, rebuilding, and renewal of our sector.
Please note: This archived web content is provided for reference only and may not reflect current information or accessibility standards.
Financial Management

Basics of financial planning, managing risks, understanding your business model, and operating in a changing world.
Legal Issues for Arts Administrators

Employment law, risk assessment, and nonprofit suspension, closure, mergers, and absorptions.
Leadership and Management

Adaptive leadership, strategic planning, audience engagement, lifecycle planning, collaborations and partnerships.
Board Governance

The role of the board, recruitment and retainment, and motivating members.
Human Resources

Creating a positive work from home experience, self-care, and balancing stress.
Crisis Management

Cash flow projections, scenarios and budgets, and decision making amid crisis.
