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Capacity Building Toolkit

A Guide for Improving Nonprofit Organizational Capacity

This toolkit is a product of 100s of hours of conversations Mass Cultural Council staff had with nonprofit cultural leaders in the wake of the COVID-19 crisis. Leaders identified focus areas critical to planning a post-COVID operating environment for cultural nonprofits and creative workers. Based on these candid conversations, a nationwide RFP process was completed to provide the highest-quality, most critical intellectual capital necessary to recover, rebuild, and renew our sector post-pandemic.

Financial Management

Financial Management
Basics of financial planning, managing risks, understanding your business model, and operating in a changing world.

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Leadership and Management

Leadership and Management
Adaptive leadership, strategic planning, audience engagement, lifecycle planning, collaborations and partnerships.

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Board Governance

Board Governance
The role of the board, recruitment and retainment, and motivating members.

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Human Resources

Human Resources
Creating a positive work from home experience, self-care, and balancing stress.

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Advocacy

Advocacy
Organizing and strategy at the state and federal level.

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Crisis Management

Crisis Management
Cash flow projections, scenarios and budgets, and decision making amid crisis.

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